Question 1

How long does a project take?

Accepted Answer

Most websites are up and running within 1 week if the client is available, but usually launch within 2 to 3 weeks. The exact timeline depends on the package, the number of pages and how quickly we receive your content and feedback.

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Question 2

Do I own my website?

Accepted Answer

Yes — 100%. Once your project is paid in full, the website, domain, code, content and design are entirely yours. Domain ownership and management are included — no licensing fees or vendor lock-ins.

Question 3

What's the difference between Starter, Business and Managed?

Accepted Answer

Starter ($689) is a 1–3 page site to establish your presence. Business ($799) is a 4–6 page site with premium design and enhanced SEO. Managed ($999) includes 6+ pages plus hosting, daily backups, security monitoring, updates and priority support — we handle everything. That's why we recommend the Managed option for most businesses.

Question 4

Do I need to pay for hosting and a domain separately?

Accepted Answer

Yes. You pay for both — a domain is $10–20/year and hosting is ~$10/month. On the Managed package, hosting, domain renewals, backups and security are all included for one fixed price.

Question 5

Can you redesign my existing website?

Accepted Answer

Absolutely. We regularly modernise tired or templated sites into fast, professional websites that better represent your business.

Question 6

Will my website work on mobile?

Accepted Answer

Every site we build is mobile-first, tablet-tuned and desktop-optimised. We test across real devices before launch.

Question 7

Can you write the content for me?

Accepted Answer

Yes — content support is available on the Business and Managed packages, or as an add-on to Starter.

Question 8

What happens after launch?

Accepted Answer

Starter and Business clients can request changes hourly or move to a maintenance plan. Managed clients enjoy unlimited reasonable updates as part of the package.

Question 9

Do you build e-commerce websites?

Accepted Answer

Yes — get in touch for a custom quote. E-commerce sits outside the standard packages because every shop has different requirements.

Question 10

How do payments work?

Accepted Answer

We invoice 50% to begin design and 50% before launch. Managed clients are then billed monthly for ongoing care.

Questions, answered.

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